LiveChat webinars: Turning Data Into Satisfaction part 2



LiveChat – premium live chat application with a built in help desk system for customer service and e-commerce.

This LiveChat webinar provides an advanced training in analyzing chat data effectively. Learn how to choose, create KPIs and manage support team using historical data.

The webinar covers following topics:
Why metrics matter,
How to choose & create KPIs,
How to manage support team using the data (https://www.livechatinc.com/livechat-resources/data-driven-support-management/?utm_source=vimeo.com&utm_medium=link&utm_campaign=vimeo).

Learn more about the report options in LiveChat: https://www.livechatinc.com/kb/reporting-options-available-in-livechat/?utm_source=vimeo.com&utm_medium=link&utm_campaign=vimeo

Check out our webinars: https://www.livechatinc.com/webinars/?utm_source=vimeo.com&utm_medium=link&utm_campaign=vimeo

Sign up for the free trial: https://www.livechatinc.com/signup/?utm_source=vimeo.com&utm_medium=link&utm_campaign=vimeo
30 days, no commitment, no credit card required.

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